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Restaurant operating system

Run your whole restaurant from one place.

AI that answers the phone and WhatsApp, a floor that stays in sync, and a cash drawer that always adds up.

Main room · Dinner
IndoorPatioBar
T1
T2
T3
T4
T5
T6
T7
T8
SeatedNeeds attentionFree
Table 5 · 4 guestsWave 2
Burrata12.00
Cacio e pepe16.00
Margherita (GF)14.00
Tiramisu8.00
Send to kitchen

The usual chaos, fixed at the source.

Missed calls

The AI receptionist answers every call and WhatsApp, 24/7.

Double bookings

One live timeline and floor plan, shared by every device.

Lost orders

Tickets route straight from the waiter app to the right station.

Cash that doesn't match

Register closing with discrepancy alerts and a full audit trail.

Invisible food cost

AI reads invoices and shows live cost per dish.

Features

Fourteen tools. One platform. Zero re-typing.

AI Phone Receptionist

Every call answered. Even at 9 PM on a Saturday.

A natural AI voice that books, changes and cancels tables while your team serves the room.

  • Answers 24/7; takes, changes and cancels reservations
  • Checks real availability and respects areas: patio, sea view, indoor, bar
  • Answers hours, location, parking and events from your knowledge base
  • Hands off to a human whenever needed
AI receptionist · live call
"Do you have a sea-view table Friday?"
"Yes, 7:30 PM by the window. Shall I book it?"

AI WhatsApp Assistant

Bookings that happen in the chat your guests already use.

Confirm, remind and follow up automatically, from a simple reply or a voice note.

  • Books, confirms and cancels, even from a one-word reply
  • Understands voice notes
  • Automatic confirmations, reminders and review requests
  • Staff can take over any chat and hand it back to the AI
  • Broadcasts and managed message templates
WhatsApp
Hi! Table for 4 tomorrow at 8pm, patio if possible?
Patio is free at 8:00 PM. Booked for 4 under Rossi ✓
🎙 Voice note · 0:07
Noted: one guest is gluten-free.

Reservations

A timeline that shows the whole night at a glance.

Sittings, turn times and booking rules per area, with every guest's story attached.

  • Visual timeline per table, sittings and turn times
  • Walk-ins seated in seconds; unassigned bookings flagged
  • Create and edit future bookings from the waiter app
  • Import bookings from third-party booking platform emails
  • Guest profiles with visit history, dietary notes and allergies
7 PM8 PM9 PM10 PM
T1
T2
T3
T4
T5

Live Floor Plan

Your room, live. Every table, every timer.

Design your rooms once, then run service with colors and timers that update everywhere.

  • Zones, table shapes and seats designed your way
  • Join, move with the bill, or split tables (4 → 4B)
  • Spare-table reserve for busy nights; automatic nightly reset
  • Map or list view, quick search, pinch-to-zoom on phones
  • Live status timers and colors for every table
Main room · Dinner
IndoorPatioBar
T1
T2
T3
T4
T5
T6
T7
T8
SeatedNeeds attentionFree

Waiter App · iOS & Android

Take the order. Say the order. It's in.

Fast ordering by course and wave, built for the floor, not the back office.

  • Order by course and service wave, or by voice
  • Modifiers, variants, notes, gluten-free, off-menu and staff-only items
  • Price adjustments with a reason; moves and cancels fully audited
  • Works through spotty Wi-Fi with a local draft and offline queue
  • Haptic alerts when dishes are ready; AI flags tables that need attention; always adds to the current ticket
Table 5 · 4 guestsWave 2
Burrata12.00
Cacio e pepe16.00
Margherita (GF)14.00
Tiramisu8.00
Send to kitchen

Kitchen Display System

The right ticket, at the right station, at the right time.

Fire courses on demand and keep the pass calm, even on the busiest night.

  • Routing to kitchen, pizza, pastry and bar
  • Fire courses and waves; bump items or whole tickets
  • Identical dishes grouped; large-text mode; compact cards
  • Automatic bar tickets on thermal printers, with reprint
  • Chef can pause new orders when the kitchen is overwhelmed
T5Pizza
  • 2× Margherita
  • 1× Diavola
T2Kitchen
  • 3× Cacio e pepe
  • 1× Branzino
T8Pastry
  • 2× Tiramisu

POS, Payments & Cash

A cash drawer that always adds up.

Every way your guests pay, and every way your manager closes the day.

  • Card, cash and mixed payments; split by dish, by person or in rounded installments
  • Tips captured and pooled; discounts, cover charge and pre-bills
  • Open tabs across days with on-screen signature and partial payments
  • Register open/close, discrepancy alerts, deposits and cash journal; takings behind a manager password
  • Fiscal receipts (Italy), sales-tax-ready totals (US), branded PDF receipts
Antipasto misto18.00
2× Lasagna32.00
Wine · Chianti28.00
Cover × 48.00
Total86.00
Card
Cash
Split by person
Split by dish

QR Menu & Guest Experience

A menu guests actually enjoy reading.

Beautiful, multilingual and honest about allergens, with an AI assistant at the table.

  • Public menu and QR table menu with sticky tabs and shareable links
  • Order from the table and chat with an AI menu assistant
  • Automatic multilingual translations
  • EU 14 allergens and frozen-product indicators
  • Dish photos, short videos and your own branding
StartersPastaPizzaDolci
Tagliatelle al ragù
Allergens: G · E
Spaghetti vongole
Allergens: G · M
Gnocchi pesto
Allergens: G · N
Ask the menu assistant…

Delivery & Takeaway

Delivery orders, straight to the pass.

One aggregator integration keeps menus, availability and tickets in sync.

  • Delivery platform orders flow straight into the kitchen
  • Menu and availability sync
  • Takeaway queue with guest pagers
Takeaway queue
#104 · Ready · Pager 3
#105 · Cooking · 6 min
#106 · Delivery · Rider en route

Inventory, Food Cost & HACCP

Know what every plate really costs.

AI reads supplier invoices and keeps stock, recipes and traceability current.

  • AI loads supplier invoices into stock automatically
  • Recipes and preparations with live food cost per dish
  • AI categories and duplicate merging with synonyms
  • Lot tracking with FIFO, expiry alerts and HACCP labels
  • Automatic unload on every sale; food waste tracking with AI insights
Stock · this morning
Mozzarella fior di latte · Lot 2241
Guanciale · expires in 2 days
San Marzano · 48 cans
Pecorino romano · FIFO

Staff Management

A roster that builds itself.

Drag-and-drop scheduling plus an AI Smart Planner, clock-in and payroll exports.

  • Drag-and-drop scheduling and AI Smart Planner
  • Geofenced mobile clock-in/out with auto clock-out
  • Availability, time-off and document vault with reminders
  • Payroll-ready Excel export, staff KPIs, off-payroll bonuses
  • Role-based permissions for every position
Smart Planner · next week
Mon
Tue
Wed
Thu
Fri

Analytics & AI Insights

See tomorrow's numbers today.

Sales, food cost and staffing, with AI projections you can actually plan around.

  • Sales and dish analytics with business-day cutoff for late nights
  • AI projections: revenue, costs, break-even, staffing; PDF export
  • Monthly AI reports
  • Local menu benchmark against restaurants nearby
  • Owner dashboards on mobile
Sales this weekAI projection
Food cost
Covers
Break-even

Platform

One system, synced in real time.

Phones, tablets, kitchen screens and the web console always show the same truth.

  • Real-time sync across every device
  • Multi-venue ready; agency and partner access
  • Printer and device health monitoring
  • Strict per-venue data isolation and full audit logs
Devices · all online
Waiter phones · 6
Floor tablet · Host stand
KDS · Kitchen, Pizza, Bar
Thermal printers · 3

How it works

Live in days, not months.

  1. 01

    Book a demo

    See Table Finch running on a service like yours.

  2. 02

    We set it up

    Your menu, floor plan and AI assistant, configured with you.

  3. 03

    Go live

    Train the team, flip the switch, and serve.

For your team

Built for every role on the floor.

AI projections and monthly reports
Multi-venue dashboards on mobile
Food cost and break-even at a glance
Local menu price benchmark

Works with what you already use

  • Card terminals
  • WhatsApp
  • Google Business Profile
  • Delivery platforms
  • Thermal printers
  • Fiscal printers
  • Accounting & invoicing
Customer stories coming soon

FAQ

Questions, answered.

Ready to see Table Finch in action?

A 30-minute walkthrough, tailored to your restaurant.

Book a demo

Contact

Book a demo

Tell us a little about your restaurant and we'll show you how Table Finch fits your service, in the United States or Italy.